{"id":392,"date":"2026-01-08T21:05:41","date_gmt":"2026-01-08T21:05:41","guid":{"rendered":"https:\/\/thecrunchco.com\/?page_id=392"},"modified":"2026-04-23T00:51:12","modified_gmt":"2026-04-23T00:51:12","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/thecrunchco.com\/de\/refund_returns\/","title":{"rendered":"R\u00fcckerstattungs- und R\u00fcckgabebedingungen"},"content":{"rendered":"<p class=\"wp-block-paragraph\"><strong>R\u00fcckgabe- und Erstattungsrichtlinie<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Bei The crunch co hat die Kundenzufriedenheit oberste Priorit\u00e4t. Wenn Sie mit Ihrem Kauf nicht vollst\u00e4ndig zufrieden sind, helfen wir Ihnen gerne weiter.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">R\u00fcckgabeberechtigung<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Sie haben 14\u201330 Tage ab dem Lieferdatum Zeit, eine R\u00fccksendung zu beantragen.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Um f\u00fcr eine R\u00fccksendung berechtigt zu sein:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"\">Artikel muss unbenutzt und im Originalzustand sein<\/li>\n\n\n\n<li class=\"\">Muss Originalverpackung enthalten<\/li>\n\n\n\n<li class=\"\">Kaufnachweis ist erforderlich<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">2. Nicht erstattungsf\u00e4hige Artikel<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Folgende Artikel sind von der R\u00fcckgabe ausgeschlossen:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"\">Ge\u00f6ffnete oder benutzte Produkte<\/li>\n\n\n\n<li class=\"\">Verderbliche Waren<\/li>\n\n\n\n<li class=\"\">Personalisierte\/kundenspezifische Artikel<\/li>\n\n\n\n<li class=\"\">Ausverkauf oder Endverkaufsartikel<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">3. R\u00fcckerstattungen<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Sobald wir Ihre R\u00fccksendung erhalten und gepr\u00fcft haben:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"\">Sie werden \u00fcber die Genehmigung oder Ablehnung benachrichtigt<\/li>\n\n\n\n<li class=\"\">Wenn genehmigt, wird Ihre R\u00fcckerstattung innerhalb von 3\u20137 Werktagen bearbeitet<\/li>\n\n\n\n<li class=\"\">R\u00fcckerstattungen erfolgen auf Ihre urspr\u00fcngliche Zahlungsmethode<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">4. B\u00f6rsen<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Wir ersetzen Artikel nur, wenn sie:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"\">Defekt<\/li>\n\n\n\n<li class=\"\">Besch\u00e4digt<\/li>\n\n\n\n<li class=\"\">Falscher Artikel erhalten<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">5. R\u00fcckversand<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"\">Kunden sind f\u00fcr die R\u00fccksendekosten verantwortlich<\/li>\n\n\n\n<li class=\"\">Wenn der Artikel defekt oder falsch ist, \u00fcbernehmen wir die Versandkosten.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">6. Versp\u00e4tete oder fehlende R\u00fcckerstattungen<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Wenn Sie Ihre R\u00fcckerstattung noch nicht erhalten haben:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"\">\u00dcberpr\u00fcfen Sie Ihr Bankkonto noch einmal<\/li>\n\n\n\n<li class=\"\">Kontaktieren Sie Ihren Zahlungsanbieter<\/li>\n\n\n\n<li class=\"\">Dann kontaktieren Sie uns unter cocrunch99@gmail.com<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">7. So starten Sie eine R\u00fcckgabe<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Um eine R\u00fccksendung einzuleiten, kontaktieren Sie uns unter:<br>\ud83d\udce7 cocrunch99@gmail.com<br>Bitte geben Sie Ihre Bestellnummer und den R\u00fccksendegrund an.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\">Wir behalten uns das Recht vor, R\u00fccksendungen abzulehnen, die unseren Richtlinienbedingungen nicht entsprechen.<\/p>\n\n\n<\/p>\n<p>","protected":false},"excerpt":{"rendered":"<p>Refund &amp; Return Policy At The crunch co customer satisfaction is our priority. If you are not completely satisfied with your purchase, we\u2019re here to help. 1. Return Eligibility You have 14\u201330 days from the date of delivery to request a return. To be eligible for a return: 2. Non-Returnable Items The following items cannot [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"nf_dc_page":"","footnotes":""},"class_list":["post-392","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Refund and Returns Policy - The Crunch Co<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/thecrunchco.com\/de\/refund_returns\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refund and Returns Policy - The Crunch Co\" \/>\n<meta property=\"og:description\" content=\"Refund &amp; Return Policy At The crunch co customer satisfaction is our priority. 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